Privacy Policy

1. Introduction

Marrawick AI ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website or engage with our services. This Privacy Policy sets out how we collect, use, store, and disclose personal information, and describes the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as name, email address, and phone number, when submitting an enquiry form or requesting information.
• Technical information collected automatically, such as IP address, browser type, device information, and pages visited, typically gathered through cookies or similar technologies.
• Information you provide when corresponding with us, including support requests or feedback.
• Any additional information you choose to share with us through forms, surveys, or account creation, where applicable.

3. How We Use Your Information

We use the information we collect to operate and improve our website, respond to enquiries, provide requested information about our services, communicate updates where you have opted in, maintain the security and functionality of our website, and comply with applicable legal obligations. We do not use personal information for purposes beyond those described in this policy without seeking your consent where required.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to respond to your enquiry or provide requested information, our legitimate interests in operating and improving our services, and compliance with legal obligations to which we are subject.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse site usage, and support essential functionality. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

6. Sharing of Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who assist in operating our website or delivering services, subject to confidentiality obligations.
• Where required by law, regulation, or valid legal process.
• In connection with a business transaction such as a merger, acquisition, or asset sale, subject to appropriate safeguards.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, the right to object to certain processing, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

10. International Transfers

If personal information is transferred outside of your country of residence, we take steps intended to ensure that appropriate safeguards are in place to protect that information in accordance with applicable data protection law.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please get in touch via our Contact page.